FAQ

Users are required to prepare the boat registration documents, specify the preferred service date, and provide their contact details including full name and telephone number.

Please send this information to boatpa@bananabeachkohhey.com or contact us at +665 514 0072.

Please contact us via email at boatpa@bananabeachkohhey.com or by phone at +665 514 0072 so that our team can prepare the service area, check sea level conditions, and inspect your vessel in advance.

We recommend making arrangements at least 3 business days before the service date.

Our boat cradle can support vessels up to 60 feet in length.

Please provide the accurate dimensions of your vessel so we can confirm service availability.

Service fees vary depending on the size and type of the vessel, as well as the scope of work required.

Customers may request a quotation at any time before the work begins, following the vessel size assessment.

In the event of strong winds, heavy rain, or sea levels that do not meet the required safety criteria, our team may reschedule the operation for safety reasons.

We will promptly inform customers of the new schedule.

We provide dry-dock space where customers can inspect, maintain, and clean the underside of their vessels.

This includes the hull, propeller, drive shaft, and rudder.